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Six Sigma Telecom (or why Quality is paramount over cost)…
Over the holidays I was able to catch up on some reading. The book I … [Read More...]
Some Interesting telephone trivia…
Did you know ? - The origin of the phrase 'to put someone on hold' was … [Read More...]
Victoria Day, Royal Weddings and Fraud…
This weekend is the unofficial start of summer here in Canada, with the … [Read More...]
RAG London Online: May 13-14, 2020…
The compères Eric, Rachel and Tony Today was the first day of the Risk … [Read More...]
How We Can Win…
As usual a good part of my summer relaxation was reading. While on vacation … [Read More...]
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